Global Tourism - Professional Chauffeur Services

We integrated the Google Maps Platform directly into the booking flow so customers enter pick-up and drop-off addresses and see their route, estimated journey time and fare in real time before confirming. The pricing engine accounts for vehicle class, time of day, airport surcharges and minimum hire durations automatically — no operator involvement needed for standard bookings.

The dispatch backend shows all confirmed bookings on a live calendar, marks drivers as available or on a job, and sends automated confirmation and day-before reminder messages to both customer and driver. Double bookings became impossible by design on launch day. The client reported that average booking value increased after launch because the clean upsell interface at the vehicle selection step made upgrading to a larger or premium vehicle a natural choice rather than an afterthought.